AGENDA

Voor '18 hebben we vijf ContactcenterCafé's in petto

26-04 THoCC Research Update '18

  • Channel mix
  • Channel Preference
  • Agent Profiles
  • Leadership

26-06 Role model case + BBQ

11-10 VLAIO case & keynote Pieter den Boer 

9 - 11 THoCC Jazz Café to the benefit of Foundation Mechelen

          What a Wonderful Toots!, Live Concert at 10:15 PM

26-11 Launching LEVELX4 (by invitation)